This Privacy Notice outlines how Westpoint Collection & Business Services Inc. ("Westpoint," "we," "us," or "our") collects, uses, and protects the personal information we obtain during our debt collection and business services operations. As a licensed collection agency, we are committed to upholding data privacy and ethical practices.

1. Information We Collect

We collect and process personal information necessary to recover challenging debts and provide our services. This information may include, but is not limited to:

• Contact Information: Names, addresses, phone numbers, and email addresses.
• Financial Information: Details about debts, payment history, and financial capacity.
• Personal and Business Details: Information required for skip tracing and background checks to locate individuals and businesses with outstanding accounts.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Debt Recovery: To initiate and manage the collection process, which may include reminder calls, collection letters, and negotiation.
• Skip Tracing: To locate individuals who have relocated without providing new contact details, as part of our specialized skip tracing service.
• Account Management: To restructure accounts, bring them back to a moving status, and prevent further delinquency.
• Legal Action: As a last resort, to pursue legal action and obtain court-ordered judgments to settle debts. We operate on a "No Production, No Fee" basis, which means we only handle your data for the purpose of debt recovery and do not collect upfront payments.

We operate on a "No Production, No Fee" basis, which means we only handle your data for the purpose of debt recovery and do not collect upfront payments.

3. Disclosure of Information

We may disclose your personal information to third parties only as necessary to perform our services and as permitted by law, including:

• Clients: Sharing information with our clients to update them on the status of a debt and payment recovery.
• Legal & Regulatory Authorities: Providing information to courts and government agencies as required by legal processes.
• Service Providers: Sharing with our own employees, such as Tele-Collectors and Field Collectors, to facilitate communication and collection.

4. Data Security and Retention

We are committed to protecting your personal information from unauthorized access, use, or disclosure. We implement appropriate physical, technical, and administrative safeguards to ensure the security of the data we collect. We retain personal information only for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law.

5. Your Rights

You have certain rights regarding your personal information, which may include the right to access, correct, or object to the processing of your data. To exercise these rights or for any inquiries regarding this Privacy Notice, please contact us using the information below.

6. Contact Us

Westpoint Collection & Business Services Inc.

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Note: The information in this notice is for general informational purposes. Our specific privacy practices may be further detailed in our agreements with clients and are subject to applicable laws and regulations.